MAC Service Sales Representative
About Us
We are a growing leader in the low voltage electrical industry, delivering high-quality solutions in life safety and communications systems.
Our specialties include nurse call systems, school critical communications, audio/visual systems and fire alarm installations.
Location
Stockton, CA
Job Type
Full Time, M-F in Office
(hybrid in-office/remote)
Industry
Low Voltage Contracting
Experience Level
Mid-Level
Compensation
Salaried, OTE $100k
per year,
dependent on experience
Position Overview
The Moves, Adds & Changes (MAC) Sales Representative is responsible for identifying, developing, and closing revenue opportunities related to incremental modifications and expansions of existing low-voltage systems across all markets served. This role focuses on ongoing customer relationships and recurring sales tied to fire alarm systems, nurse call systems, critical communications systems, security, and audio-visual (A/V) systems.
What You'll Do
Sales & Account Management
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Manage and grow assigned accounts with a focus on MAC opportunities.
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Proactively identify system changes driven by building reconfigurations, campus expansions, modernization efforts, code compliance, or technology upgrades.
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Develop and maintain strong relationships with administrators, facilities directors, IT staff, and purchasing departments.
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Serve as the primary sales contact for existing customers requiring system modifications or enhancements.
Project Development
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Evaluate customer needs and translate them into scoped solutions for fire alarm/security, nurse call, critical communications, and A/V systems.
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Conduct site walks and collaborate with engineering, operations, and service teams to develop accurate proposals.
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Prepare and present quotations, proposals, and scope clarifications.
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Ensure MAC projects are properly documented, priced, and transitioned to operations.
Pipeline & Revenue Management
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Build and maintain a consistent pipeline of MAC opportunities.
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Track opportunities, forecasts, and customer interactions within the CRM system.
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Meet or exceed assigned sales targets related to MAC revenue and account growth.
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Identify opportunities to upsell or cross-sell additional services, upgrades, or maintenance agreements.
Market & Compliance Awareness
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Maintain working knowledge of applicable codes, standards, and district requirements related to low-voltage systems in healthcare, K-12 and commercial facilities.
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Stay informed on evolving technologies and best practices within fire alarm/security, nurse call, critical communications, and A/V systems.
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Represent the company professionally at customer meetings, end-user presentations, and industry events as needed.
What We're Looking For
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3+ years of sales experience in the low-voltage systems industry.
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Direct experience selling or supporting MAC-type work (moves, adds, changes, small projects, retrofits).
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Knowledge of fire alarm systems, nurse call systems, critical communications systems, security, and/or A/V systems.
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Strong communication, organization, and relationship-building skills.
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Ability to manage multiple opportunities simultaneously with attention to detail.
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Proficient with CRM tools and Microsoft Office applications.
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Valid driver’s license with a clean driving record, maintain active automobile policy, and ability to travel locally to customer sites.
Work Environment
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Office environment, temperature-controlled
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Work Location: Stockton, CA.
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Physical demands: Repetitive movement of hands and fingers, ability to lift up to 50 lbs.
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Typing and/or writing, talking and hearing
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Travel required: minimal, no overnights
What We Offer
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Competitive salary and benefits package
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Health, dental, and vision insurance fully paid for by Company
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Company provided gas card, laptop, cell phone
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401(k) with company match
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Paid time off and holidays
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Career growth opportunities within a supportive and mission-driven company
Send your resume to apply@qualitysound.net.